Customer Information

Terms of Service

Last updated August 5, 2026

Agreement

Customers agree to the applicable proposal, statement of work, subscription order, invoice terms, acceptable-use requirements, and these terms.

Consulting Services

Consulting scope, deliverables, schedule, and fees are defined in writing. Work outside the agreed scope requires customer approval and may be billed separately.

Software License

During a paid subscription term, the customer receives a limited, non-exclusive, non-transferable right for authorized users to access the software for internal business purposes. The software may not be resold, copied, reverse engineered, used unlawfully, or shared beyond authorized users.

Customer Data and Accounts

Customers are responsible for account security, authorized-user activity, lawful data use, and the accuracy of information entered into the software.

Availability and Changes

Reasonable efforts are made to maintain access, but uninterrupted operation is not guaranteed. Maintenance, security events, internet failures, and third-party services may affect availability.

No Guaranteed Outcome

Consulting and software do not guarantee project cost, schedule, safety, quality, compliance, profitability, or other business outcomes.

Professional Limitations

Services do not replace legal, engineering, architectural, accounting, insurance, safety, or other licensed professional advice.

Limitation of Liability

To the maximum extent permitted by law, total liability relating to a service or subscription will not exceed the amount paid for the specific service or subscription during the twelve months preceding the claim.