Refund and Dispute Policy
Last updated August 5, 2026
Consulting Refunds
Completed consulting services are non-refundable. Prepaid services not yet performed may qualify for a refund, less completed work, stated non-refundable deposits, and committed third-party costs.
Software Subscription Refunds
Annual subscriptions may be canceled for a full refund before software access is activated. After activation, subscription fees are generally non-refundable. If D50 Construction cannot provide the purchased software access, the customer may receive a prorated or full refund as appropriate.
Refund Requests
Requests must be submitted to Info@d50construction.com within 14 calendar days of the relevant charge. Requests are normally acknowledged within 3 business days and reviewed within 10 business days.
Disputes
Customers are encouraged to contact us directly before initiating a payment dispute so we can investigate and attempt to resolve the concern.